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Got a question? Read our ONBlackheath FAQ

ONBlackheath 2019 is so close we can almost taste it. With the days drawing closer, it’s only natural that you’ve got a few questions about the big weekend. We’ve compiled this handy list of FAQs to ensure you’ve got everything sorted before you head to the Heath. 

I don’t have my tickets yet, what do I do?

Tickets are still in the process of being dispatched. If you haven’t received them 5 days before the festival, contact the ticket agent you bought them from.

Where can I find a map of the site for 2019?

Find our festival site map for 2019, here

What time do gates open? 

The festival site opens at 12 noon on both Saturday and Sunday. The site will close at 10:30pm on Saturday and 10pm on Sunday. 

When will set times be released?

Set times are now live! View the full list of set times here and start planning your weekend. 

Can I leave the festival site during the day and come back later?

No, ONBlackheath runs a no re-admission policy. Please ensure you have everything you need before entering.

Can I buy tickets on the day?

Tickets are available on the door for the below price:

Adult Weekend - £85.00

Teen Weekend (13- 15 years) - £40.00

Child Weekend (5 - 12 years) - £17.50

Adult Day Saturday - £70.00

Teen Day Saturday (13-15 years) - £25.00

Child Day Saturday (5 - 12 years) - £15.00

Adult Day Sunday - £50.00

Teen Day Sunday (13-15 years) - £25.00

Child Day Sunday (5 - 12 years) - £15.00

Will there be bag restrictions?

Yes. large bags are not allowed to be taken into the festival. Please note there is no cloakroom at the event. Small bags are allowed into the festival with the dimensions W21cm x H30cm x D8cm (A4 Size).

Bags will be searched on entry to the event, to avoid lengthy queues we strongly advise that you do not bring a bag. We appreciate your cooperation and patience when entering the festival.

Bags must not be left at entrances or surrounding areas. Any items left will be removed and disposed of accordingly.

Can I bring in my own food and drink?

You may bring snacks into the Arena for personal consumption - these must fit inside your A4 bags. Please note that food hampers, cool bags, cool boxes and alcohol are prohibited. You may bring in empty reusable bottles of up to 500ml to use at one of our many water points situated across the site for free water refills. 

Can I bring in drinks?

No. You may bring in empty reusable bottles of us to 500ml to use at our water points. Please note that liquids such as suncream must be 100ml or less. 

It looks like it might rain! Can I bring in an umbrella?

We hope it won't, but small umbrellas that fit inside your A4 bag will be allowed. 

Can I bring in a chair?

Folding Chairs are not permitted in the Arena. Inflatable sofas are fine as long as you can accommodate them within your A4 sized bag.

Can I bring in a buggy or push chair?

Buggies, push chairs and proper pram bags will be allowed for small children. Proper pram bags are allowed, but will be thoroughly searched and can only be brought in under the discretion of the Gate Manager on the day. There will be some restrictions with regards to entering the Big Top Tent during busy times but apart from that, it’s fine to bring a buggy.

Is there parking at the event?

There is no parking at the site but there is a pick up and drop off point and there will be a taxi rank as well, plus public transport.

What are the age restrictions? 

Children under 5 (aged 4 or below) go free but do require a valid ticket. Children under 16 years old must be accompanied by a parent or guardian (18 or over) at all times. 

What if I lose something at the event?

We hope you don't, but if you do misplace something at the event, give our team a message on info@onblackheath.com clearly describing the item you've lost. 

What can I do about the travel restrictions on Sunday?

If you’re coming by train on Sunday 14th July, we would advise travelling to Maze Hill station, it’s only a short 20minute walk from the festival site. Alternatively, Lewisham DLR is also only a short 10 minute walk to site. Blackheath is also served by a range of buses, you can find further information in our bus section. 

There will be rail replacement buses between New Cross and Dartford, serving Lewisham, Blackheath and Bexleyheath. 

Due to engineering works taking place between Lewisham and Charlton, resulting in the closure of a few train lines, Lewisham rail and Blackheath stations will be closed on Sunday 14th July only.  

Please check your journey before you travel on www.southeasternrailway.co.uk, www.nationalrail.co.uk or www.tfl.gov.uk

You can find further information on the closures below or on www.southeasternrailway.co.uk 
You can find a full list of routes that will be affected below:

London Victoria to Dartford via Bexleyheath
London Charing Cross and Dartford via Woolwich Arsenal
London Charing Cross and Sevenoaks
London Charing Cross and Hayes and the London Cannon Street circular

The London Victoria to Dartford via Bexleyheath services will not run, however passengers can use “all reasonable routes” by London Underground between London Terminals / Southwark / Waterloo East / London Bridge as well as the DLR services between Greenwich and Lewisham all day and local bus routes P12, 78 and 484. 

Trains between London Charing Cross and Dartford via Woolwich Arsenal are diverted to run between London Cannon Street and Dartford via Greenwich rather than stopping at Lewisham. 

Trains between London Charing Cross and Sevenoaks will run non-stop between London Bridge and Hither Green. Passengers can use local bus routes 21, 225 and 273 between New Cross, Lewisham and Hither Green. 

Trains between London Cannon Street and Hayes will run between London Charing Cross and Hayes and will call additionally at Waterloo East and London Bridge and will then run non-stop to Ladywell. Passengers can use local bus routes P4, 284 and 122 Lewisham to Ladywell.

Get your tickets for ONBlackheath 2019 here